Predeparture and arrival


We recommend you prepare a folder of all official documents - and make certified copies of each document, so you have a copy in your home country, in case you lose the originals. 

All official documents should be carried in your cabin luggage so you can present them if they are requested when you enter Australia. Documents may include:

  • valid passport with Student Visa
  • an offer of a place / admission letter from NSW government  schools
  •  a confirmation of enrolment (CoE) issued by NSW government schools
  • confirmation of appropriate accommodation and welfare (CAAW) form if you have requested NSW government schools to approve your living arrangements. You must maintain approved living arrangements at all times as a condition of your visa
  • payment receipts and statements such as a confirmation of enrolment, payment of tuition fees receipt etc
  • any insurance policies such as Overseas Student Health Cover (OSHC)
  • original or certified copies of your academic transcripts and qualifications
  • other personal identification documents, e.g. birth certificate, ID card, driver's licence
  • relevant medical records and/or prescriptions.

Seasons, weather and clothing

In Australia, the seasons are the reverse of the Northern Hemisphere seasons, Summer is in December, January and February, and Winter is in June, July and August.

Suitable clothes for each season include:
- Summer - t-shirts, cotton shirts/blouses, dresses shorts, light sandals, sports/covered shoes
- Autumn - light jumpers/sweaters, light jackets, trousers, sports/covered shoes
- Winter - woollen jumpers/sweaters, thick jackets, trousers, raincoat, thick socks, gloves, scarves, sports/covered shoes
- Spring - light jumpers/sweaters, light jackets, trousers, sports/covered shoes.

On your flight

Flying Qantas

Wear comfortable, layered clothing so you can adjust your clothing when you arrive at your destination. If you are flying from a northern hemisphere winter into the Australian summer it will be hot so wear light weight clothing under warm clothing and have a pair of sandals or lighter shoes in your hand luggage if required. 

Before landing in Australia, airline passengers are given an Incoming Passenger Card to fill in. This is a legal document. You must tick YES if you are carrying any food, plant material including wooden souvenirs, or animal products. This includes fruit given to you during your flight. If you have items you don't wish to declare, you can dispose of them in quarantine bins in the airport terminal. Don't be afraid to ask airline staff if you have any questions.

Customs (quarantine)

The Australian Government restricts food, plant and animal products brought into the country. Learn which items are banned, and which must be declared and inspected, on the Australian Quarantine website.

Health issues

Health insurance is compulsory for international students studying in Australia. You can visit health insurance company websites, such as Medibank Private  for more information on fees and coverage. Overseas Student Health Cover (OSHC) covers only certain conditions, usually not pre-existing medical conditions, so serious medical problems should be taken care of before you arrive in Australia. You should check your policy carefully and consider if Optional Extra Cover is needed.

If you are taking prescribed medication please check the Department of Immigration and Border Protection (DIBP) website and the Australian representatives (ADM) in your home country to check if you are allowed to bring it into Australia. You may need to ask your doctor to write a letter (translated into English) stating why you need the medicine - which will be useful if you need to see a doctor about the same condition in Australia. You may need to show this documentation when you pass through customs at Sydney Airport.

Electrical devices and plugs

Australian electric plug

You will need an adaptor to use, or recharge, any electrical devices brought from your home country into Australia - this includes smart phones and tablets. Voltage in Australia is 240 volts with a 50-Hertz frequency.

Arrival at the airport

Welcome to Sydney

If you have requested airport pickup, notify DE International of your arrival details 2 weeks before you are due to arrive. A representative will meet you at the airport in the Arrivals Hall, holding a sign with your name on it. (you enter the Arrivals Hall after you go through customs). There is no need to worry if your flight is delayed as the representative will wait for you and take you directly to your host family.

We recommend students use this service, unless staying with relatives. Note: The airport pickup service fees can be paid at the same time as your tuition fee.

If you are lost at any time, stop and ask for directions or phone DE International during office hours Monday to Friday, 9.00am to 5.00pm on 1300 300 229.

Predeparture and arrival

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New South Wales


NSW lies on the east coast of Australia.
Sydney is the state's capital and the largest
city in Australia.

To find a school go to School locations.

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Helpful guides

Guides on living, studying and working in:


ESOS Framework

The Australian Government wants international students to have a safe, enjoyable and rewarding study experience in Australia.

Read more about the ESOS Framework.


Agent search

DE International has a worldwide network of representative agents who can help you complete and submit your application to study.

These representatives must provide you with accurate and up-to date information and advice regarding programs, courses, application procedures, living and studying in Australia. They can also assist with your visa application. If you wish to apply through an agent it is recommended that you use an agent on this list. If you choose to use another agent who is not published on this list, then DE International is not responsible for the accuracy of the advice provided to you.

If you have any concerns with regard to the service provided by our agent representatives, please contact us.

Predeparture and arrival

We are a proud representative of Australian Government Schools International (AGSI), a collaborative association of government schools with international student programs.

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